Organisations need to evolve to address the changing business needs of Today’s world. Whether its product and service improvement or operational efficiency and increased agility, having a digital strategy is key to a successful Digital Transformation (DX) journey.
1 - Define your business strategy
Start with your organisation’s strategic goals, what are the primary objectives you would like to achieve in the next 5 to 10 years that would help your organisation grow and scale up. Translate these goals into digital strategy.
2 - Define the role of IT
How does IT support achieving your goals, do you view IT as a commodity where you need to explore outsourcing and cloud options or do you see IT as a competency where you need to invest in upscaling your workforce and building in house applications.
3 - Define your operational need
Once you have decided on where IT sits in the spectrum, you need to think about the needs for your operations, do you need to standardise and streamline business processes globally (harmonisation) or do you need great flexibility to meet varying products, customers and business models in different countries (localisation).
4 - Define the magnitude of change
What is the change that you are willing to take, do you need an incremental change where you focus on upgrading systems or improving specific business process or do you need a big change where you are opting for implementing multiple technologies at once
5 - Define your vendor strategy
Finally, think about what products, technologies and vendors you need to support your digital strategy. Is it single or multi vendor strategy that you need to achieve your goals?